Privacy Policy
Last Updated: December 20, 2024
Introduction
At Muvital Essence, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
When you place an order or create an account, we collect:
- • Name and contact information (email, phone number)
- • Billing and shipping addresses
- • Payment information (processed securely through our payment processor)
- • Order history and preferences
Automatically Collected Information
We automatically collect certain information when you visit our website:
- • IP address and browser type
- • Device information
- • Pages visited and time spent on our site
- • Referring website addresses
- • Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- • Process and fulfill your orders
- • Communicate with you about your orders and account
- • Send you marketing communications (with your consent)
- • Improve our website and customer service
- • Prevent fraud and enhance security
- • Comply with legal obligations
- • Analyze website usage and trends
Information Sharing
We do not sell your personal information. We may share your information with:
Service Providers
Third-party companies that help us operate our business (payment processors, shipping companies, marketing platforms).
Legal Requirements
When required by law, such as to comply with a subpoena or similar legal process.
Business Transfers
In connection with any merger, sale of company assets, or acquisition.
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
Types of cookies we use:
- • Essential Cookies: Required for the website to function properly
- • Analytics Cookies: Help us understand how visitors use our site
- • Marketing Cookies: Used to deliver relevant advertisements
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- • Access the personal information we hold about you
- • Request correction of inaccurate information
- • Request deletion of your information
- • Opt-out of marketing communications
- • Object to processing of your information
- • Request data portability
To exercise these rights, please contact us at info@muvitalessence.com
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- • Email: info@muvitalessence.com
- • Phone: +90 (534) 625 35 04
- • Phone: +90 (553) 924 58 99
- • Phone: +963 (944) 757 455
- • TR Address: Orhan Gazi, 1649. Sok No:4 Hayatpark B Blok No:36, Esenyurt/İstanbul, Türkiye
- • SYR Address: Al-Mazraa, Al-malek Al-Adel Street, next to Al-Tamayuz Tourism & Travel, next to Bank Al-Sham, Damascus, Syria